Recently, I was having this problem: Every time when I receive a message , the message app was showing its phone number instead of its contact name even though I had saved the contact information of this particular person in my iPhone. For example, I had a friend named Selma and her number was (217) XXX XXXX. I saved her (this number) as Selma. However when Selma sent a message, it was showing her number, (217) XXX XXX and not her name, Selma, even she was listed.
I was able to fix this problem. This short article explains how I was able to fix this. If you are having this problem, this article will teach you how you can troubleshoot it. Here is how:
Phone numbers instead of Contact names (iOS devices)
I've set up iMessage on my iPhone correctly (apple id) with Messages on my Mac (OSX Mountain Lion), and it syncs. But the syncing isn't flawless. Everytime I wake up my Mac after hibernation, it won't update my messages. I first have to restart the app a few times, to get all my messages. Sometimes even the order of the messages isn't correct. Sep 22, 2018 Force quit the messages app and open again. To close the app (if your device have a Home button), double press the Home button, and swipe up the Messages app. If your device does not have a Home button, e.g, iPhone X, swipe up from the home screen and then swipe up the Messages app. And then reopen the Messages app.
Please note that we explained this issue before when users were having a very similar problem with then-new iOS 9 update. Please read that article also. If you are still having issues, then please try the following tips:
See also:
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If none of the tips works for you, then you may want to contact Apple support. You can chat or meet with a Genius.
With Messages for Mac, you can send unlimited messages to any Mac, iPhone, iPad, or iPod touch that uses iMessage, Apple's secure-messaging service. iPhone owners can use it for SMS and MMS messages, too.
Set up iMessage
iMessage is the Apple messaging service you get automatically with your Apple ID.If it's not already set up, you're asked to sign in when you first open the Messages app. Sign in with same Apple ID that you use with Messages on your iPhone and other devices. It's usually the same Apple ID that you use for iCloud, the iTunes Store, the App Store, and the account you created when you first set up your Mac.
Have a conversation
With macOS Sierra or later, you can also use Siri to send, read, and reply to Messages:
Add a Tapback to a message
macOS Sierra introduces Tapback to the Mac. A Tapback is a quick response that expresses what you think about a message, such as that you like it or think it's funny. In the image above, the heart next to ”See you then!' is a Tapback. Here's how to do it:
Your Tapback is visible to everyone in the conversation who is using iMessage with macOS Sierra or later or iOS 10 or later. Other iMessage users see 'Liked' or 'Laughed at' or 'Emphasized,' for example, followed by the text of that message.
Receive Text Messages On Mac
iPhone, iPad, and iPod touch also have Tapback, as well as other message effects available only on those devices. Most such affects look the same on your Mac when you receive them. Others appear as a description of the effect, such as ”(sent with Loud Effect).”
Send text messages to anyone from your Mac
If you have an iPhone with a text messaging plan, learn how to set up text message forwarding so you can send and receive SMS and MMS messages from your Mac.
Delete a message or conversation
When you permanently delete a message or conversation, you can't get it back. So make sure that you save important information from your messages.
To delete a message:
Reset Messages App On Mac
To delete a conversation:
Learn more
Messages Dont Show On Mac Messages App Download
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November 2020
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